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Founding anniversaryYour success is our success.
From ServiceNow implementation planning to post-implementation improvement, additional development, upgrade support, and in-house enablement. We start from the challenges you have now.
Consulting & Implementation
NowTech is a ServiceNow Premier Partner in Consulting & Implementation.
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Visit the official event siteExplore related services from the entry point closest to your situation. You can also combine several services in one consultation.
Support that leaves knowledge in-house.
For those just starting to learn and for those already developing in-house. We check what you've built together and share the reasons for changes and what to check.
From verification and fixes to preparing for what's next.
We verify the screens and logic you've developed or changed and handle root-cause analysis, fixes, and re-verification. You can also consult us about reviewing your system with the next upgrade in mind.
We also support environments implemented and developed by other IT vendors.
Improvement after implementation.
We check your settings, operations, and workflows, then sort out the order to tackle things.
Together, even before requirements are fixed.
We listen to your current situation and, when helpful, turn ideas into screens early to confirm them. We also take technical consultations while you refine a proposal.
You can also combine them in one consultation.Leave procedures and know-how in-house through enablement while moving additional development forward. Help with part of the development while keeping your current vendor arrangement. We decide which services you need while listening to your situation.
Choose what's closest to your situation, and we'll suggest the right support.
Click the closest one to see how a consultation might unfold, as a conversation.
Clients already using ServiceNow
Clients planning to implement
Work NowTech is actually handling.*Client names are withheld.
Client work: Electric power company
We handle ServiceNow in-house enablement and additional development for an electric power company.
Client work: Manufacturing client
We provide ServiceNow in-house enablement for a manufacturing client. We build mockups, align on requirements and understanding while looking at screens, and also help with additional development.
Based on how you work today and your notes, we map out the flow of work.
Can we consult you even if our requirements aren't organized?
Yes. First, we listen to your current work, the environment you use, and where you're struggling. Even if it isn't in the form of requirements, we start organizing from there.
Looking at the diagram
We can record it right there after the inspection.
It helps that people no longer call to ask about arrangement status.
01Understand the current situation
We listen to your current work, environment, and history. We ask not only about your requests but also about the background and where you're struggling.
02Organize what you want to achieve
Even if requests are still vague, we write down what you want to improve together, based on your daily workflow and the screens and notes you use. We also confirm how to achieve it with teammates who specialize in the area.
03Look at the same screen and align
When needed, we make workflows and screen drafts visible so users and decision-makers can think together while looking at the same diagram.
04Decide the scope and approach
We sort out priorities, roles, and what needs checking, then move into implementation and improvement. After we start, we keep confirming by showing screens and deliverables along the way.
For clients already using ServiceNow: expanding to other departments and systems, turning mockups into something you can use in production, and new ways of working with ServiceNow AI. Here are next steps you can think through with NowTech.
"Each department is making progress, but no one can tell how far the whole thing has come."
Procedures for a transferExample
2 of 3 doneNext to check: Access rights (IT)
An example of cross-department work.
01
Make use of your ServiceNow for other departments such as HR, general affairs, and customer service. Even for cross-department procedures, everyone can check how far things have progressed. We think together about where to expand, including connections with information in other systems.
PermissionsA system the front line can useWe shape it into something usable for your work while checking five points.
02
We take mockups built with AI or low-code and refine them, covering workflow, permissions, impact on the existing environment, testing, and operations, into a system the front line can use.
Diagrams are examples to convey the idea. Available features vary by your environment and contract.
Connect the information you need. Turn ideas into something tangible quickly. Govern a growing number of AI tools while putting them to use. We think about what you can change next, starting from today's work.
Turning the power of technology into time for people to take on challenges.
Connecting work with ServiceNow and creating room for your team. NowTech engages with both systems and people.
Our ThinkingThank you for reading to the end
